Unfortunately, we were not lucky. Waves were high, whales were hiding...
I understand it’s difficult to predict, but I think this company could have prepared better.
They could have traced the whales upfront. They could have explained that even strong pills against seasickness will not help after 2 hours in huge waves...
I think at some point as good as everyone on our boat were seasick. The crew were searching for the whale. The whale just dived. And was expected back up in 45 minutes ?
So, some 40 minutes sailing in the waves at high speed, then some 50 minutes waiting, while the boat is being thrown from one wave to another, ( by that time many many passengers were sick), then a scream - yes! We see it! Short but bumpy ride (even bumpier than before, and don’t forget, everyone is already sick ?), and - yes!! The whale! The whole 2 minutes, and then it splashed with his tale and dived again.
Return trip was a hell, I was half unconscious. Youngest daughter fell asleep in an unnatural position, I had no power to help her. The oldest daughter was terrified by all neighbors passing their bags with vomit to the Health and safety lady ??
So. 2,5 hours of feeling very sick, for 2 minutes of whale watching.
Not worse it.
Refund of 60% is promised, we’ll see if we get it.
I think they should do a better job at explaining the risks and cancelling the trip when it’s obviously doomed.
And we are experienced tourists, been in many sea trips, also in NZ waters.
This one was the worst.