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Gift Polynesian Spa - Deluxe Lake Spa

4.7
297

Gift this fantastic experience, and create memories to last a lifetime.

Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...

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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

4.7

297 reviews

Showing all 297 authenticated Bookme reviews

lisab31 from New Zealand wrote on 02 April 2022

Great time

Was very impressed with the pools highly recommend

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From Polynesian Spa - Deluxe Lake Spa

Thanks for your review, we appreciate your highly recommended 5 stars!

berdy-annh from New Zealand wrote on 07 July 2021

So relaxing

What a lovely morning - beautiful and relaxing

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Natasha from New Zealand wrote on 08 April 2023

Beautiful relaxing experience

It’s definitely worth upgrading to the deluxe spa as you’re right on the lake front and have less people in the pools. The pools were clean and hot. Loved the plunge pool. Left feeling very relaxed after 1.5 hours.

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Christine Bennett from New Zealand wrote on 08 April 2022

Looking forward to it but disappointed

Sorry found the deluxe lake spa quite disappointing. The lounge area comfortable. the changing area ok but not as private as I thought it would be. The pools apart for the one which seems to be rather new are way too shallow and very uncomfortable with a stony bottom and just rocks here and there to sit on. Can't see the point of them really. The new pool by the side of the lake is also spoilt because of all the trees which hide the view of the lake. A visit to the normal pools is far better option with more choice of pools which are far more combatable but the whole area is very pricy. A senior discount which is offered at other pools would be appreciated. Thank you.

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From Polynesian Spa - Deluxe Lake Spa

Thanks Christine. We appreciate your feedback. The square-shaped pool in the Deluxe area is an acidic Priest Springwater pool. It is a later edition to the area alongside the cold plunge pool. The other onsen style - designed for lying down, floating or sitting up, are rock pools, all fed with alkaline water from the Rachel Spring. It is a unique dual experience, one treats bones, joints, and muscles the other is for skin rejuvenation. Hopefully you got to enjoy the geothermally heated recliners in the area? You are right about the Pavilion Pool area catering for a deeper swim. Our regulars mostly visit this area for exercise. All other pools (in the Pavilion area) are however also sitting pools. If you were unhappy our duty manager would have moved you into the Pavilion area so that you could enjoy your stay more. We do offer a 20% discount on Pavilion Pools, 60 Minute therapies and Family Pools for all seniors. You booked through Bookme for a Deluxe Lake Spa.

helenajanes from New Zealand wrote on 20 June 2021

A lovely way to start a rainy day but deluxe?

The weather forecast was shocking so we decided to start our Saturday at the Polynesian Spa. We had previously visited Hamner and really enjoyed it. If you're prepared to label a product as 'delux' you need to confident in what you're selling. This was a pleasant experience and a lovely way to spend a rainy morning. However, the whole place needs updating, it's all a little tired and rough around the edges.

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Qualmark Certification

This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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